How can we help?

Not sure who to call for a neighborhood concern? Below are some common topics that may assist with knowing where to direct your concerns.

Animal Control (including animal safety concern)

New Hanover County Animal Control
910.798.7500

For bark issues, keep a “bark log” to provide documented times and instances where the dog was barking.

Building Construction and Permitting

For information about building construction and permitting for the City of Wilmington contact:

New Hanover County Building Safety
230 Government Center Drive Suite #170
Wilmington, NC 28403
910.798.7300
COAST Permitting Portal

Code Violation Concerns

Code Enforcement is responsible for the city ordinances that provide a safe community and vibrant neighborhoods.

Houses or buildings that do not meet the Minimum Housing Code or Non-Residential Structures Code, abandoned or vacant
Public nuisance for high weeds (over 8 inches), trash, debris, graffiti, or abandoned structures that are in need of boarding
Trash cans left on the street longer than 24 hours
Junk, abandoned or health / safety hazard vehicles parked on private property or abandoned vehicles parked longer than seven days on a city street.

Use the below service request to report any of the above concerns.

Service Request Form

Noise Compliance

For business-related complaints contact Zoning Compliance via email or phone at 910.254.0900.
For residential-related complaints, call the Wilmington Police Department at 910.452.6120 or 911 if you believe this is an emergency.

Parks and Recreation Landscaping and Trees

To report a tree problem call 910.341.7852
For more information go to Parks, Landscape & Forestry Trees
The city's Parks and Recreation Department maintains:
- City parks
- Public lots
- City-owned alleys
- City-owned rights-of-way
- NCDOT-owned rights-of-way

Property and Zoning Compliance

For issues related to business operating in a residential district, improper signs located in the right-of-way or to report zoning violations or a property that does not meet developmental standards contact:

Zoning Compliance Division
Email
910.254.0900